Draft for client and legal review
Overview
This Privacy Policy explains how Rathya Rental Car collects and uses information when you contact us, submit a booking enquiry, provide feedback or otherwise use rathya.in.
Draft for client and legal review.
Information we collect
We may collect the following categories of information when you interact with Rathya:
- Name and contact details such as mobile number and email address
- Journey details including pickup city, destination, date and preferred vehicle
- Feedback, ratings and related booking references
- Technical information such as browser type and approximate request metadata needed for security and rate limiting
How we use information
Information is used to:
- Respond to booking and contact enquiries
- Confirm vehicle availability and pricing
- Improve service quality and customer support
- Review feedback under moderation before any public display
- Meet legal, accounting or dispute-related obligations where required
Retention
Booking and communication records may be retained for operational follow-up and legal or accounting requirements. Feedback awaiting moderation is retained until reviewed. Exact retention periods are subject to client and legal confirmation.
Your choices
You may request access, correction or deletion of personal information by contacting Rathya, subject to verification and any legal retention requirements. See the Delete Profile page for account or data deletion requests.
Contact
For privacy questions, email [email protected] or call +91 887349 6662.